KentVision Project Update: January 2022

From Martin Carvey, Project Manager

As we all get back up to speed with the start of the new term, work continues at pace to address the ongoing challenges with KentVision. As I previously updated, we have been working within a more robust project management structure which has helped us more effectively identify the areas where we can make progress quickly. 

Project timelines & resource 

We are focusing our work concurrently on several workstreams, with timelines linked to both business specific priorities and the academic calendar. These are currently being finalised through individual discussions with different stakeholders, filling in any gaps in knowledge and adding their on-the-ground experience so we can show a realistic delivery roadmap for each area during February. We are also continuously assessing resource levels for the project to ensure we have the right people in the right areas, having recently brought on board four additional KentVision team members to support this. 

Stakeholder engagement 

Bringing the right people into the project has been a key priority since we reformed the project structure, with stakeholder group meetings being set up with each functional area alongside the more detailed consultations taking place. This feeds directly into the design of the delivery roadmap, and the expertise we are drawing from across the organisation is proving hugely helpful – thank you for your continued engagement with this at a time when I know many of the challenges involved with using the system remain. 

We have also now introduced our new KentVision service desk workflow to help us better triage and prioritise ongoing issues. Tickets are being assessed and prioritised before being passed onto business analysts and developers so we can maintain a tighter focus on the key deliverables now, while also better managing expectations around work still to deliver. 

KentVision continued delivery 

One area where we have been able to move things forward in some areas is around Extenuating Circumstances. While in some areas there is still work to do to fully support deployment, a list of change requests for features and functionality relating to Extenuating Circumstances are being delivered with agreed Divisions this month.  

Attendance reports are undergoing user acceptance testing ready for delivery. 

A specific KentVision training environment is also being developed as a priority to ensure future deliveries are fortified by an additional focus on training prior to launch. 

This continues to be a complex project with multiple deliverables – however, we are now making clear progress and finalising tangible plans for the remaining deliverables across the University. Thanks to you all of you for your ongoing support with the project and I will provide a further update next month. 

Martin Carvey | Project Manager

Last updated