Nominations for Customer Service PRIDE Award

A member of the Housekeeping team working

The PRIDE Award recognises members of Kent Hospitality staff who go out of their way to deliver excellent customer service.

Do you know of a Kent Hospitality staff member (permanent or casual) that showed excellent customer service over the summer helping residential students unable to make it home or prepping for the new look student arrivals this year? If so, please take a few minutes to make your nomination online or email pride@kent.ac.uk. The deadline is midday Wednesday 16 September.

Please make your nominations detailed, providing as much information as possible why the nominee should be considered for the award. The panel are looking for staff who achieve more than just what is expected in their role (i.e. hardworking, professional, positive and friendly attitude).

The award is given out four times a year with each winner receiving £100 of shopping vouchers, a certificate and PRIDE badge.

Congratulations again to our most recent Pride Award winner – Liz Ralph, Assistant Housekeeping Manager, who won the June award. In her own time, Liz produced hundreds of practical, colourful and reusable facemasks for the housekeeping team members working on campus throughout lockdown and for vulnerable people in her community.

For further information or for guidance on submitting nominations please contact pride@kent.ac.uk

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