Contact details
Connect
Address
Room 126 The Registry University of Kent Canterbury Kent CT2 7NZ UK
Frequently asked questions
If these FAQs don't answer your query, please get in touch on Ldev@kent.ac.uk
Q. What can I do if I can’t find the course I want on Staff Connect?
A. Please contact T&OD for help
Q. How do I access or see if there is any preparatory work for my course?
A. Within Staff Connect, see the tab called Course Information on the left menu. This contains all the relevant information.
Q. What happens if I can’t attend a course?
A. To withdraw from a course booked via Staff Connect, log in to Staff Connect and withdraw your booking. Please note that your manager must also approve your withdrawal from the course. Please provide as much notice as possible so that the space can be made available to other members of staff.
Q. How do I book onto a course?
A. 1. If the session is on Staff Connect, log into Staff Connect, click on My Training Details and ‘Training Request’ and search for your course. If a date is available, request the training or add yourself to the waitlist.
2. If it is a nominated programme then please contact T&OD – Ldev@kent.ac.uk
3. If it is an eLearning or Moodle module contact T&OD Ldev@kent.ac.uk for the link and to ensure that it is assigned to you.