IT Services

Getting connected to our digital services, information about your IT account and IT support.

Kent digital services

There are a number of systems and services available to support you and help you succeed.

Visit 'A to Z of IT Services'

Using the Staff Managed Desktop

Kent’s Staff Managed Desktop provides a secure PC environment with a range of corporate and teaching software to get you started.

Remember: You are responsible for all activity on your PC, so lock it when you leave it unattended.

Get help with your Managed Desktop

Teaching PCs

Lecture theatres and seminar rooms have Teaching PCs, which are identical to student PCs. They run Windows 10 with Microsoft Office 2016.

The first time you log-in, you will need to allow five minutes as the PC loads your preferences. It remembers them next time, so future log-ins should be under a minute.

Get started with Teaching PCs

Saving your work

Kent’s staff PCs and laptops are standalone units. You also have space on the Kent network to save work and share files in your team. Files you save to the network are backed-up daily.

You can apply for additional access to folders or resources on the network

How to access and save to the network

Printing at Kent

There are a number of Print Copy Scan machines across Kent’s campuses and centres.

How to connect to the nearest printer

Get connected across Kent

  • Set up Eduroam, the Wi-Fi network for all campuses
  • Work off campus: Access files and IT services on the Kent network using our Virtual Private Network (VPN)
  • IT security: protect your work, devices and privacy, plus what to do if you suspect you have a virus
  • Free and discounted software to help you work your way.

Teaching support

Communicating with colleagues

IT equipment and departmental support

Support and training

Your IT account

Your Kent IT account gives you access to services such as email, the Kent network, staff PCs and printers, software, campus Wi-Fi, Library online resources and more.

 Find out:

  • How to get and activate your IT account
  • How to request an IT account for a new member of staff
  • Services available with your account
  • What happens to your account when you leave Kent.
Find out more about your IT account

Get help

IT Service Desk

The IT Service Desk can help you with any IT related enquiries.

It is open 08.00-17.30 Monday-Friday:

More about the IT Service Desk

Commercial Services staff

In addition to the above, Commercial Services staff have their own departmental IT support who should be contacted in the first instance.

Email or phone Commercial Services IT on ext 3755.

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