Email and communications
Log into your email
- Go to outlook.office.com
- Log in with your Kent IT account username followed by @kent.ac.uk (not your full email address), for example: firstname.lastname@example.org
Use it on your mobile, get a shared mailbox and more:
Your IT Account
Your Kent IT Account gives you access to services such as email, the Kent network, staff PCs and printers, software, campus Wi-Fi, Library online resources and more.
Find out about:
- activating your IT Account
- requesting an IT Account for a new member of staff
- what services are available with your account
- what happens when you leave Kent.
Off campus working
You can access files and IT services on the Kent network from off campus.
The campus Wi-Fi network is eduroam. You need to run our setup tool before you can access it, and can do this from off campus before you arrive.
Software provided and recommended
You can get work and study-related software for your own device as well as for your staff PC. See what free and discounted software is provided at Kent, and view recommendations for free third-party apps:
You can search for productivity tools and assistive technology to find external apps and tools we've tried and tested, as well as software we provide for Kent users.
Saving and accessing files
Use your space on the Kent network to save work and share files in your team, instead of saving directly onto your staff PC or laptop. Files saved on the network are backed-up daily, and you can access them from off campus.
Your staff PC is likely to be a Staff Managed Desktop. It provides a secure PC environment with a range of corporate and teaching software.
Presenting and teaching in lecture theatres and seminar rooms is done using student PCs. They run Windows 10 with Microsoft Office and teaching software.
The first time you log-in, you'll need to allow five minutes as the PC loads your preferences. Future log-ins are much quicker.
You can access most staff or student printers to print, copy or scan.
Protect your tech
IT security: protect your work, devices and privacy, plus what to do if you suspect you have a virus.
Help and training
- IT training: boost your skills in software, IT security and more
- Web authors: resources and support for you
- Service request forms for IT services.
IT Service Desk
Contact us for help and advice about using IT at Kent.
Open weekdays 08.00 - 17.30:
IT help for Commercial Services
Commercial services staff: contact Commercial Services for IT help as this is your dedicated IT support service:
- extension 3755