IT services

As a staff member, you have access to a wide range of IT systems and services. Our expert IT teams are here to support your day-to-day work, your teaching and your research.

Email and communications

Log into your email

  • Go to outlook.office.com
  • Log in with your Kent IT account username followed by @kent.ac.uk (not your full email address), for example: abc12@kent.ac.uk

Use it on your mobile, get a shared mailbox and more:

About email: setup and usage advice

Communication and collaboration tools

Your IT Account

Your Kent IT Account gives you access to services such as email, the Kent network, staff PCs and printers, software, campus Wi-Fi, Library online resources and more.

Find out about:

  • activating your IT Account
  • requesting an IT Account for a new member of staff
  • what services are available with your account
  • what happens when you leave Kent.
About your IT Account

Off campus working

You can access files and IT services on the Kent network from off campus.

Work from home

Wi-Fi

The campus Wi-Fi network is eduroam. You need to run our setup tool before you can access it, and can do this from off campus before you arrive. 

Setup campus Wi-Fi

You can get work and study-related software for your own device as well as for your staff PC. See what free and discounted software is provided at Kent, and view recommendations for free third-party apps:

Software

Assistive technology

You can search for productivity tools and assistive technology to find external apps and tools we've tried and tested, as well as software we provide for Kent users.   

Library and IT services for people with disabilities

Saving and accessing files

Use your space on the Kent network to save work and share files in your team, instead of saving directly onto your staff PC or laptop. Files saved on the network are backed-up daily, and you can access them from off campus.

How to access and save to the network

Staff PCs

Your staff PC is likely to be a Staff Managed Desktop. It provides a secure PC environment with a range of corporate and teaching software.

Using your staff PC

Teaching PCs

Presenting and teaching in lecture theatres and seminar rooms is done using student PCs. They run Windows 10 with Microsoft Office and teaching software.

The first time you log-in, you'll need to allow five minutes as the PC loads your preferences. Future log-ins are much quicker.

Tips for using student PCs

Teaching support

More about teaching support

Printing

You can access most staff or student printers to print, copy or scan.

How to print, copy or scan

Protect your tech

IT security: protect your work, devices and privacy, plus what to do if you suspect you have a virus.

Virus protection and IT security advice

Help and training

IT Service Desk

Contact us for help and advice about using IT at Kent. 

Open weekdays 08.00 - 17.30:

More about the IT Service Desk

IT help for Commercial Services

Commercial services staff: contact Commercial Services for IT help as this is your dedicated IT support service:

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