Log into your email

• Go to outlook.office.com
• Log in with your Kent IT account username followed by @kent.ac.uk (not your full email address), for example: abc12@kent.ac.uk

Use it on your mobile, get a shared mailbox and more:

Communication and collaboration tools

• Microsoft 365: Teams, OneDrive and much more
• Mailing list service: find out more including how to see what lists you're on
• Kent blogs: promote and enhance your work online
• Video conferencing facilities at Canterbury, Medway, Brussels

Your Kent IT Account gives you access to services such as email, the Kent network, staff PCs and printers, software, campus Wi-Fi, Library online resources and more.

Find out about:

• activating your IT Account
• requesting an IT Account for a new member of staff
• what services are available with your account
• what happens when you leave Kent.

You can access files and IT services on the Kent network from off campus.

The campus Wi-Fi network is eduroam. You need to run our setup tool before you can access it, and can do this from off campus before you arrive. 

You can get work and study-related software for your own device as well as for your staff PC. See what free and discounted software is provided at Kent, and view recommendations for free third-party apps:

Assistive technology

You can search for productivity tools and assistive technology to find external apps and tools we've tried and tested, as well as software we provide for Kent users.   

Library and IT services for people with disabilities

Use your space on the Kent network to save work and share files in your team, instead of saving directly onto your staff PC or laptop. Files saved on the network are backed-up daily, and you can access them from off campus.

Your staff PC is likely to be a Staff Managed Desktop. It provides a secure PC environment with a range of corporate and teaching software.

Teaching PCs

Presenting and teaching in lecture theatres and seminar rooms is done using student PCs. They run Windows 10 with Microsoft Office and teaching software.

The first time you log-in, you'll need to allow five minutes as the PC loads your preferences. Future log-ins are much quicker.

• Audio-visual equipment: find a room or borrow what you need
• Record lectures with Kent Player and publish them to Moodle 
• Film, TV and multimedia resources

You can access most staff or student printers to print, copy or scan.

IT security: protect your work, devices and privacy, plus what to do if you suspect you have a virus.

• IT training: boost your skills in software, IT security and more
• Web authors: resources and support for you
• Service request forms for IT services.

IT Service Desk

Contact us for help and advice about using IT at Kent. 

Open weekdays 08.00 - 17.30:

• phone: 4888 
• email: helpdesk@kent.ac.uk
• online chat

IT help for Commercial Services

Commercial services staff: contact Commercial Services for IT help as this is your dedicated IT support service:

• extension 3755
• commercialservicesit@kent.ac.uk